How is a complaint made?

When a citizen has a complaint against a Police Department employee, they may contact any Police Department supervisor, who will forward the complaint to the appropriate person. Complaints that are relatively minor in nature will be directed to the employee's immediate supervisor. Allegations of serious misconduct will be forwarded to the Police Chief. A citizen may contact the Police Chief directly regarding any complaint.

The Texas Government Code requires that all complaints against police officers that may result in disciplinary action be in writing and signed by the person making the complaint. Complaints of misconduct that are less serious in nature need not be in writing. Complaints must be made within 30 days of the incident unless special circumstances exist. The Princeton Police Department takes all complaints seriously and will investigate each complaint received.

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1. Who can make a complaint?
2. How is a complaint made?
3. What happens when a complaint is upheld?
4. What happens when a complaint is not upheld?
5. What if you are not satisfied with the outcome?