My Water Advisor


The City is offering a free service to allow residential customers access to their consumption habits. My Water Advisor® 2.0 easily allows you to access your account via a web-ready device (computer, lap- top, tablet, or smartphone application) in real-time while providing the following benefits.

  • Create monthly water budgets 
  • Proactively conserve water
  • Address high consumption during the month – not after it’s too late when the bill arrives 
  • Be notified of leaks throughout the month to address them promptly


  • Go to My Water Advisor® 2.0 
  • Click on the JOIN MY WATER ADVISOR
  • Choose the following sign up options: 
    • Enter your Account Number & Enter your Full Name as it appears on your bill
    • Enter cell number (Enter the primary cell phone number registered with your utility or service provider)
  • Enter a valid Email Address and create a Password 

For account information, contact the Utility Billing Department at 972-736-2711.

Water Advisor (PNG)