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Frequently Asked Questions


Complaints Against an Employee

The Princeton Police Department is vitally interested in taking action when its employees are derelict in their duties or are guilty or wrongdoing. Your complaint will be given a fair and thorough investigation.

Who Can Make a Complaint?

The person who believes that an employee has wronged them, and persons who observe an employee guilty of wrongdoing may file a complaint. Other persons may give statements as witnesses in support of another person’s complaint.

How to Make a Complaint?

When a citizen has a complaint against a Police Department employee, they may contact any Police Department supervisor, who will forward the complaint to the appropriate person. Complaints that are relatively minor in nature will be directed to the employee’s immediate supervisor. Allegations of serious misconduct will be forwarded to the Police Chief. A citizen may contact the Police Chief directly regarding any complaint.

The Texas Government Code requires that all complaints against police officers that may result in disciplinary action be in writing and signed by the person making the complaint. Complaints of misconduct that are less serious in nature need not be in writing. Complaints must be made within 30 days of the incident unless special circumstances exist. The Princeton Police Department takes all complaints seriously and will investigate each complaint received.

False Complaints

Making a false complaint against a police employee is a violation of the Texas Penal Code. If a person knowingly or intentionally makes a false statement against an employee, criminal charges against that person can be presented to a criminal prosecutor under the appropriate statute.

What Happens When a Complaint is Upheld?

When an investigation finds that the charges against a police employee are true, the Police Chief notifies the employee and may take one of the following actions:

  • Reprimand the employee verbally or in writing;
  • Suspend the employee without pay;
  • Demote the employee; or
  • Discharge the employee.

Employees can appeal the Department’s decision to uphold a complaint and the decision to discipline an employee.

What Happens When a Complaint is Not Upheld?

Complaints must be supported by sufficient evidence. When the investigation cannot find the degree of evidence necessary to prove the employee acted improperly, the employee and the citizen will both be notified in writing.

What if You are not Satisfied with the Outcome?

You may appeal the findings of the internal or supervisory investigation to:

  • The Office of the Police Chief
    Princeton Police Department
    306 Main St.
    Princeton, Texas 75407


  • The Office of the City Administrator
    City of Princeton
    123 W. Princeton Dr.
    Princeton, Texas 75407

Princeton City Hall | 123 W. Princeton Drive | Princeton, TX 75407 | 972-736-2416
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