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Welcome to Princeton Utility Billing 




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2009 Consumer Confidence Report by North Texas Municipal Water District

Mission Statement:
To supply safe, uninterrupted water and wastewater services to Princeton residents and businesses.  Recording the consumption of those services in an accurate and timely manner.  The City of Princeton purchases water and delivers the wastewater to the North Texas Municipal Water District (NTMWD).

Our Staff:

Buddy Rainey Utility Services Supervisor
Lucinda P. Denison Collections Coordinator
Linda Spencer Customer Service Representative
Christy Hayes Utility Meter Technician

Location:
306 Main Street
Princeton, Texas 75407

Phone: 972-736-2711
Fax 972-734-2548

Office Hours:
Monday-Friday
8:00 AM to 5:00 PM

After hours and holidays:
Water and Wastewater Emergencies, please call 972-736-2711
For missed trash pickup or bulk pickup, please call 972-736-2711 Monday-Friday 8:00 a.m. to 5:00 p.m.

Night Drop
If you make payments after hours, please use the night drop box located in front of City Hall, 306 Main Street.  Payments are picked up each weekday morning.

Water Rates:  Water rates have increased as of June 1, 2009 - Ordinance No. 2009-05-26

Customer Deposits:  Each utility customers is charged a $200.00 deposit.  Of that amount $50.00 is a nonrefundable service charge.  $150.00 is refundable when the account is closed less the amount due on your final bill.

Polycart:  Garbage Collection is provided by IESI, under contract with the city.  If there is not a trash cart at the residence when you move in, if you require an additional cart, or if you cart becomes damaged, contact the Utility Services Department (City Hall) at 972.736.2711.  All trash must be out by 7:00 AM on Thursday of every week.  In the event of a major holiday your trash will picked up one day late. For missed trash pick-up or for bulk pick-up, please call 972-736-2711.

Bulk Pick-Up:  Bulk pick-up will be the 3rd Saturday of every month.  Customers should call Utility Services at 972.736.2711 to schedule a bulk pick up.

Trash & Recycling Service Updates:  more details...

***For Comments and/or Suggestions please send to: utilitybilling.princetontx@gmail.com  

Public Participation Opportunities:  City Council Meetings- Date: 2nd and 4th Tuesday Monthly Time: 7:00 PM  Location: City Hall Council Chamber


www.waterIQ.org 

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